Technote 9 - Upgrading Genotrack Server

If you need to manually upgrade your Genotrack Server, this technote will walk you through the process of backing up and moving your data to a new version of the Genotrack Software

Available in PDF

 

Technote 8 - Disconnecting Users from the Server

If you're having trouble with users connecting to the server, it could be that you're running out of licences.

Genotrack has a two level licencing system:

• Concurrent Licencing - This means you are entitled to have up to a specified number of people connected to the database at one time.
• Licence Pooling - you have the option of allocating a specific number of licences (up to the number of concurrent users) to a particular group.

If there is no licence available under either of the levels above, a person will not be able to login.

This technote discusses the procedure of disconnecting one or more users from the server to "free up" licences for use.

Available in PDF

 

Technote 7 - Hardware considerations for operation in an animal facility

If you're looking at running a database management system for your animal facility, there are a number of things you need to think about.

How will it work? How many computers do you need? Desktop or Laptop? Fixed or Mobile? Where do you put them? What other hardware do you need?

This technote discusses a number of factors which you may want or need to take into account when planning for your colony management database.

Available in PDF

 

Technote 6 - Repositioning a window when the title bar is hidden

When running on Windows, you may sometimes find a window open where the upper part of the window is off the top of the screen, or obscured by the title bar, making it difficult to drag to a better position.

This technote explains a key combination that can be used to drag the otherwise immovable window.

Available in PDF

 

Technote 5 - Installing the Genotrack Server

This technote takes you through the process of unpacking, installing and configuring a new Genotrack Server installation.

Available in PDF

 

Technote 4 - Customising the Genotrack Client - Setting the Server Address

This technote will explain how to customise the genotrack client to point to your server installation.

Once you've completed the technote, your client software will be ready to distribute within your facility or organisation.

Available in PDF

 

Technote 3 - UAC causes crashing, locked files, or inability to save data

Problem: UAC may cause the data file or other application components to appear locked due to permissions

"User Account Control (UAC) is a new security component in Windows Vista. UAC enables users to perform common tasks as non-administrators, called standard users in Windows Vista, and as administrators without having to switch users, log off, or use Run As. A standard user account is synonymous with a user account in Windows XP. User accounts that are members of the local Administrators group will run most applications as a standard user. By separating user and administrator functions while enabling productivity, UAC is an important enhancement for Windows Vista." (Microsoft)

Solution:

Either use the "Run as Administrator" option or place the entire application outside of any of the UAC protected folders.

Affected Platforms:

• Windows Vista (all editions)
• Windows Server 2008 (all editions)
• Beta versions of Windows 7

Supporting Links:

• User Account Control Step-by-Step Guide
• Windows UAC and the "Program Files" directory

 

Technote 2 - DEP causes Application crash

Problem: A known stability issue exists in older versions of Halogenics software where Microsoft's DEP (Data Execution Prevention) is operational.

DEP is a security standard developed by Microsoft to prevent malicious code from being run on a system. If a program tries to run code from a protected location, DEP closes the program and notifies you, whether the code is malicious or not. (Microsoft)

Solution:

DEP should no longer present a problem - the latest releases of all Halogenics Software by default are authorized to execute on systems with DEP protection activated.

For older versions of Halogenics Software, we recommend you add an exception for both the client and server applications, as outlined in the original post below, or contact Halogenics for an update.

Affected Platforms:

• Microsoft Windows Server 2003 Service Pack 1, when used with:
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
• Microsoft Windows XP Professional Service Pack 2 (SP2)
• Windows Vista (all editions)
• Windows Server 2008 (all editions)
• Beta versions of Windows 7

Supporting Links:

• Microsoft Article ID: 875351 - You receive a "Data Execution Prevention" error message in Windows XP Service Pack 2 or in Windows XP Tablet PC Edition 2005
• Windows Help and How-to - What is Data Execution Prevention? (Vista)
  • Data Execution Prevention : frequently asked questions
  • Change Data Execution Prevention settings
• Microsoft Developer Network - Microsoft Boot Parameters to Configure DEP and PAE
• Windows Server 2008 also uses DEP

 

Advisory 1: Potential vulnerability in Flash player 10.0.12.36

Risk: Critical Vulnerabilities in the Flash Player may allow escalted permissions or bypassing of security restrictions.

"Some vulnerabilities have been reported in Adobe Flash Player, which can be exploited by malicious, local users to disclose sensitive information and potentially gain escalated privileges, and by malicious people to bypass certain security restrictions, disclose potentially sensitive information, and compromise a user's system."

Solution:

Update your Flash Player to the latest version (to 10.0.22.87 or later for Mac/Win)

Halogenics have revised the minimum system requirements for all products based on this advisory.

Affected Platforms:

• Adobe AIR 1.x
• Adobe Flash CS3
  
• Adobe Flash CS4
  
• Adobe Flash Player 10.x
  
• Adobe Flash Player 9.x
  
• Adobe Flex 3.x

Supporting Links:

• Update your Adobe Flash Player (Adobe)
• Flash Player update available to address security vulnerabilities (Adobe)
• Adobe Flash Player Multiple Vulnerabilities (Secunia)
• Adobe Flash Player Invalid Object Reference Vulnerability (iDefense)